For order enquiries, fault reports, or general questions, please contact:
Email: info@shopnellyblu.com
Response time: Please allow 2–3 working days for a response.
If you’re contacting us about an order, please include your order number in your message.
Frequently asked questions
How long will my order take?
All Nellyblu bedazzled bandanas are handmade to order. Please allow 5–10 working days for your order to be made and prepared for dispatch.
This processing time is before shipping.
How do bundle orders work?
You can shop our bundle options through the Build Your BLU Bundle product page.
Simply choose your bundle size and enter your selected colours before adding to cart.
Do you accept returns or exchanges?
Because each piece is handmade, we do not accept returns or exchanges for change of mind. If your item arrives faulty or damaged, please contact us within 7 days of delivery and we’ll review it.
Are all bandanas handmade?
Yes — every Nellyblu bedazzled bandana is hand-finished with care. Because of this, slight variations in embellishment placement may occur, making each piece unique.
How much does shipping cost?
Shipping costs are calculated at checkout based on your location and order size.